top of page
Terms and Conditions

Welcome to Choose2LoveMe Counselling and Life Coaching. By using our services, you agree to the following terms and conditions. Please read them carefully.

​

1. General Information

  • Business Name: Choose2LoveMe Counselling and Life Coaching

  • Contact Information: sofia@choose2loveme.com . Tel: + 44 (0) 7763 64 84 00

    • You can reach us via email or phone for any inquiries or support needs. Our business hours are Monday to Friday  10:00  to 17:00 , we will endeavour to reply within 48 hours of receiving your email.

​
2. Services Offered

Choose2LoveMe provides a range of services for women, including but not limited to:

  • In-person and online life coaching and therapy sessions: Personalized one-on-one sessions tailored to your specific needs and goals, available both in-person and online for your convenience.

  • Group memberships: Access to exclusive content, group sessions, and community support through our membership plans.

  • Online shop and resources: Purchase books, guides, and other resources to support your personal and spiritual growth.

  • Public speaking engagements: Inspirational and motivational talks tailored to various audiences and events.

  • Retreats and events: Immersive experiences designed to foster personal development, relaxation, and spiritual growth.

  • Support groups: Facilitated groups where you can share experiences and gain support from others facing similar challenges.

 
3. Client Eligibility

  • Age Requirement: Services are exclusively available to women aged 18 and over.

  • Initial Assessment: An initial assessment is required prior to commencing any counseling or coaching services to ensure that our services are suitable for your needs.

 
4. Payment Terms

  • Sessions:

    • Payment is required before the start of each session.

    • Sessions last 50 minutes unless otherwise specified.

    • Payments can be made via [Insert Payment Methods, e.g., credit card, PayPal, bank transfer].

  • Memberships:

    • Memberships are billed on a monthly basis.

    • Annual memberships are available at a 20% discount if paid in advance.

    • If an annual membership is cancelled before the year is completed, the discounted amount (20%) will be added to the account balance.

  • Retreats:

    • Payment plans are available to make attending retreats more manageable.

    • Details of the payment plans will be provided upon inquiry.

  • Cancellations:

    • Cancellations must be made at least 5 days before the scheduled session or event to receive a full refund.

    • Cancellations made between 48 hours to 5 days before the session will receive a 50% refund.

    • Cancellations made less than 48 hours before the session will not be refunded but may be rescheduled.

 
5. Confidentiality and Privacy

  • Confidentiality: All client information is kept strictly confidential. We adhere to professional ethical standards to ensure your privacy.

  • Data Protection: We comply with GDPR and relevant data protection laws to protect your personal data.

  • Data Sharing: Personal data will not be shared with third parties without your explicit consent, except as required by law (e.g., if there is a risk of harm to you or others).

 
6. Liability

  • Service Quality: Choose2LoveMe aims to provide the highest standard of service. However, we do not guarantee specific outcomes from our services as personal growth and therapy results can vary.

  • Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the service in question.

 
7. Intellectual Property

  • Content Ownership: All content on our website, including but not limited to text, graphics, logos, and images, is the intellectual property of Choose2LoveMe.

  • Usage Restrictions: You may not reproduce, distribute, or use our content without explicit permission. Unauthorised use may result in legal action.

 
8. Termination

  • Client Termination: You may terminate the service agreement at any time with written notice. Any outstanding payments must be settled upon termination.

  • Service Provider Termination: We reserve the right to terminate the service agreement if we believe it is in the best interest of either party. Reasons for termination will be provided, and any unutilized fees will be refunded.

 
9. Dispute Resolution

At Choose2LoveMe Counselling and Life Coaching, I am committed to providing high-quality services and addressing any concerns you may have promptly and fairly. If you have a dispute or complaint, please follow the steps outlined below:

  1. Internal Resolution:

    • Contact me directly with your concern by emailing [Insert Email Address] or calling [Insert Phone Number]. I will acknowledge your complaint within 3 business days and aim to resolve it within 14 business days.

  2. Negotiation and Mediation:

    • If the issue cannot be resolved internally, I encourage you to consider mediation. Mediation involves a neutral third party who will help both sides reach an agreement. I can provide information on mediation services if needed.

  3. Formal Complaint Procedure:

    • If mediation does not resolve the dispute, you can submit a formal written complaint to: [Insert Address].

    • I will review your complaint and respond within 30 days with my findings and any proposed solutions.

  4. Legal Action:

    • If the dispute remains unresolved, either party may seek to resolve the matter through legal proceedings. Any legal action will be subject to the laws of England and Wales and must be conducted within this jurisdiction.

By using my services, you agree to adhere to this dispute resolution process. I appreciate your cooperation in resolving any issues amicably and efficiently.

 
10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 
11. Changes to Terms and Conditions

  • Choose2LoveMe reserves the right to update these terms and conditions at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

 
Contact Information:

+44 (0)7492969785

bottom of page